Shipping policy

Shipping Policy – FAHA

Order Processing

All orders placed on FAHA are processed within 1–2 business days after the order is confirmed.

Orders placed on weekends or public holidays will be processed on the next business day.

Once your order has been processed and shipped, you will receive a confirmation message with tracking information (if available).

Shipping Locations

FAHA currently delivers across Pakistan.

If you would like to place an order from outside Pakistan, please contact our customer support team before placing your order.

Estimated Delivery Time

After processing, the estimated delivery time is:

Major Cities: 2–4 business days

Other Cities / Remote Areas: 3–6 business days

Delivery times may vary depending on the courier service and your location.

Shipping Charges

FAHA offers free shipping across Pakistan.

For international orders, please contact our support team through email at support@fahaonline.co or through WhatsApp at +92 321 0885252 to learn about shipping charges based on your location and order details.

Order Tracking

Once your order is shipped, you may receive a tracking number that allows you to monitor your shipment status through the courier service.

If you do not receive tracking information, you can contact our support team for assistance.

Delays in Delivery

While we strive to deliver orders within the estimated time frame, delays may occur due to factors beyond our control, such as:

  • Courier service delays
  • Weather conditions
  • Public holidays
  • High order volumes

FAHA is not responsible for delays caused by courier companies, but we will always assist customers in tracking their shipments.

Incorrect Shipping Information

Please ensure that your shipping address and contact details are accurate when placing your order.

FAHA is not responsible for delivery issues caused by incorrect or incomplete shipping information provided by the customer.

Shipping Issues

If your order is delayed, lost, or arrives damaged during shipping, please contact our support team immediately so we can assist you.

Email: support@fahaonline.co

Phone / WhatsApp: +92 321 0885252